FAQs

Book a Virtual or In-Person Design Consultation. Our co-creative process is interactive and personal, combining your vision with our technical expertise. Bring your ideas—or get inspired by the hundreds of models in our design collection showroom.
Not always. Ready-to-wear pieces range from $500–$5,000, while most custom projects fall between $2,000–$5,000. We offer options for all budgets, including Continuum Silver, 14k/18k Gold, and made-to-order designs under $1,500.
Most custom designs land between $2,000–$5,000(ADD excluding center gem), depending on design complexity and materials.
Yes. We start with your “not-to-exceed” budget and design within it—never upselling metals, stones, or services. Many clients also use trade-in gold to increase their project budget. Transparency and respect guide our process.
Typically, 6–12 weeks, depending on design approvals and gemstone availability.
Explore our Design Process for a step-by-step overview—from concept and sketches to 3D modeling and fabrication.
Visit our Metal Guide for side-by-side comparisons of color, durability, care, and pricing.

Yes! We frequently reuse client-owned diamonds and colored gemstones. We can also polish or recut them if needed.
Often, yes. Sentimental gold can be incorporated or refined for credit toward your project. For new castings, we refine your gold and use its value in the design.
Absolutely. We specialize in transforming meaningful stones and metals into new, modern pieces while preserving their emotional value.

Yes! Our gallery features a curated selection of unique ready-to-wear pieces. Visit during open hours or shop online anytime. You can also browse our Design Collections and book a Discovery Call or Design Consultation if you'd like to customize something.
Most pieces range from $500–$5,500.
Made-to-order: 2–4 weeks

Custom design: 6–12 weeks

Repairs/restorations: 1–3 weeks
Many design-collection models can be ordered and delivered in 2–4 weeks. More customized pieces require 6–12 weeks depending on complexity.
Absolutely—and this is the perfect option for those who want to gift a ready-to-wear piece but don’t know which to choose, and for those who want to gift the InBloom Jewelry Design Experience.

Yes. All pieces are made in-house by our team of goldsmiths and designers using a blend of traditional craftsmanship and modern technology.
Walk-ins are welcome during open hours, but appointments ensure dedicated time with a designer, especially for custom work or if you're traveling from afar.

Yes. We organize pieces by metal, gemstone, and value, helping you determine what to keep, repurpose, restore, or refine.
We can design new pieces using your stones, reuse or refine your gold, or simply remove stones for future use.
We refine gold for credit toward your project or purchase. We do not buy gemstones, but we are happy to design with yours. All valuable unused stones will be returned.

Yes—we repair gold and platinum pieces with care and precision.
Usually 1–3 weeks, depending on complexity. Some simple repairs, like sizing, may be completed same day when pre-scheduled.
Absolutely. All items are photographed, documented, and stored securely onsite in our workshop and safe.

We don’t sell loose stones, but we expertly source both natural and lab-grown diamonds and gemstones from trusted ethical suppliers.
Visit our Learning Center for a detailed comparison of beauty, cost, and environmental impact.
Yes. We source exclusively from reputable, ethical partners like Stuller, who follow strict traceability standards.
Any shape or cut—round, oval, emerald, pear, marquise, Asscher, and more. We have in-store models and guides to help you compare.
Yes. It’s one of the most popular services we offer.

Ready-to-wear pieces may be returned within 30 days, unless they’ve been altered or sized. Custom projects are non-returnable due to the design and fabrication involved.
Yes. Stones 3mm or smaller lost from InBloom-made custom pieces may be replaced if the piece has been cleaned and inspected by us within the last 12 months. We cannot warranty stones in pieces we did not make.
Of course, we are happy to return your stones to you.

We provide a Statement of Replacement Cost for all new InBloom custom designs. For outside jewelry, we refer clients to a trusted our local Graduate Gemologist who can meet with you at our gallery by appointment.
Most clients need an insurance replacement value appraisal for theft or loss coverage.
Every 3–5 years, or if the value of gold or gemstones changes significantly.
Standard policies usually offer limited coverage. A jewelry rider or separate jewelry policy is often recommended.

Use warm water, liquid dish soap, and a soft toothbrush. This simple routine works for most gold pieces and diamonds.
Platinum naturally develops a soft patina from microscopic scratches. This is normal and can be polished professionally.
Clean with warm water and dish soap. Avoid harsh chemicals, chlorine, lotions, and sunscreen, which can create buildup and dullness.

Yes. Many of our custom projects are completed entirely through virtual consultations.
Contact us for step-by-step packaging and shipping instructions to ensure safe, insured transit. We will send you insured shipping labels.
Shipping varies based on carrier, insurance needs, and project type. We will outline all costs before you send anything.

We're located on East Patrick Street in the heart of Downtown Frederick—surrounded by restaurants, boutiques, cafés, galleries, and historic charm. Many clients make a full afternoon or weekend out of their visit. 

Explore more on the Downtown Frederick Partnership website, or ask us for recommendations (Add visit Frederick website as well)

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